Contact Us
Have questions? We're here to help
Our Office
Visit our headquarters in Geneva or contact us in any convenient way.
Address
Avenue Industrielle 12,1227 Carouge GE,
Switzerland
Working hours
Monday - Friday: 9:00 - 18:00
Saturday - Sunday: Closed
Online support
Available 24/7 via chat and email
24/7 Support
We're always in touch
Our support team is ready to help you at any time
Chat
24/7
Response: ~9.5 min
24/7
Response: ~2 hours
Phone
Mon-Fri 9-18
Response: Instant
Frequently Asked Questions
Quick answers to popular questions
How fast can I open an account?
Opening an account takes about 5-10 minutes. After verification (1-2 business days) you'll get full access to all bank features.
What documents are needed for verification?
For verification you'll need a passport or ID card (both sides) and a selfie with the document. In some cases, proof of address may be required.
Is there a minimum deposit?
The minimum deposit to open an account is €50. For premium accounts — €10,000.
How do I contact support?
You can reach us via chat in your dashboard, by email [email protected], or by phone +41 22 123 45 67.